Returns & Refunds

Returns & Refunds

At WOODVAYRO, we want you to be happy with your purchase. If there is an issue with your order, please contact us and we'll do our best to help.

If your lamp arrives damaged or has a manufacturing defect, please contact us within 48 hours of delivery.

Please provide:

We'll review the issue and, where applicable, arrange a suitable replacement or refund.

Because our products are carefully prepared and packed for delivery, we currently accept returns only for items that arrive damaged or defective.

Items that are damaged after delivery due to misuse, improper installation, or accidental damage may not qualify for a return or refund.

If your return is approved, we will process the applicable refund after reviewing the returned or damaged product.

The refund will be issued through the available payment method or arranged with you where applicable.

If you need to cancel your order, please contact us as soon as possible. Once an order has been dispatched, cancellation may no longer be possible.

For any questions regarding returns or refunds, please visit our Contact Us page and send us a message.

WOODVAYRO
Where Natural Wood Meets Warm Light.